FAQ about our tours
Find answers to commonly asked questions about our Flamingo Bus Miami tours.
Didn’t find an answer to your question?
Feel free to contact us.
Feel free to contact us.
Do I need to purchase tickets in advance?
YES, Advance purchase is highly recommended as space is limited and tours often sell out well in advance. Tickets can only be purchase online with a Visa, Mastercard or American Express.
If the tour is sold out, is there a waiting list?
No. Flamingo Bus Miami Tour does not keep a waiting list for our tours. Tours usually sell out, and often well in advance, so please make sure to purchase your tickets far in advance, especially if you have limited time availability.
How long is the tour?
The tour is approximately up to 2 hours long. Tour duration may vary due to traffic or other unforeseen circumstances.
Does the tour bus make stops?
No , to keep a smooth tour ride and maintain our 2 hour tour schedule we do not make stops.
Will I see a celebrity on this tour?
We will definitely be on the lookout for celebrities. The tour covers hotspots throughout Miami Beach, Wynwood, Design District and Key Biscayne, where celebrities like to eat, shop, and play. However, we cannot guarantee you will see a celebrity on your tour.
Is there a guide on the tour?
Yes, each tour has a Flamingo Bus Miami Guide. Each guide has expert information about Miami. Along the route, your Flaming Bus Miami Guide will tell stories, play games & interact with passengers while giving you the history of each location.
Is there an age limit on this tour?
Ages 3 and up are welcome. Guests between 3-17 years old must be accompanied by an adult.
Is there a bathroom on the bus?
No. Please ensure you are prepared to take a non-stop 2 hour tour. We would hate for you to feel uncomfortable at all. It is advisable to “have a try” before taking the tour.
Should I tip the tour guide?
Gratuities are not included in the price of the tour ticket. Tips are always appreciated, but never required.
What is your refund policy?
Ticket purchases are non-refundable. You may reschedule your Tour time (subject to availability) no later than 24 hours from your scheduled Tour departure time. In the rare situation where a Tour is cancelled prior to departure, ticket-holders will be allowed to reschedule their Tour (subject to availability), receive credit for a future Tour, or receive a full refund.
What is your cancellation policy?
Tours may be cancelled at short notice at Flamingo Bus Miami’s discretion. If a tour is cancelled, paid guests will have the opportunity to either reschedule for the next available tour, or obtain a refund. Once tickets are purchased by guests, tickets are non-refundable.
Are food & drink allowed on the tour?
To help keep our beautiful Flamingo bus in good clean condition we don’t allow food or drink on board unless it’s in a covered container.
Can I bring alcohol on the bus?
No, alcohol is strictly prohibited.
Can the Flamingo Bus Miami accommodate a wheelchair?
Flamingo Bus Miami is ADA compliant and wheelchair accessible. Please contact us 72 hours in advance to reserve wheelchair accessibility.
Does the tour operate in the rain?
YES! We operate rain or shine. Our Open Air Trolley Bus is covered protecting you from the weather at all times.
Is there assigned seating on the bus?
Seating is on a first come, first served basis.
What language is the tour in?
We offer both English and Spanish.
Can I book a private tour?
Yes, private charter tours are available, which are especially great for birthdays, corporate outings and other special occasions! If you are interested in booking a private tour, contact us by clicking on Private Tours below.
